Terms & Conditions

RATES

 Our products’ prices are listed on our website. Our product prices will not rise because we are sticking to the prices listed on our website. We are constantly updating our website and products to make it easier for our customers.

Our items are only available for purchase via our website.

AGE LIMIT

You must be over the age of 18 to order products. The person receiving the order must also be over the age of 18. If you are over the age of 18, the procedure is simple for both you and us.

PAYMENT

 All of our products are provided on a payment-by-order basis. As a result, you must pay for us if you put an order. Credit and debit cards are approved as forms of payment. We can only approve your order once we have received the full payment.

DELIVERY INFORMATION

To prevent any inconvenience, we will give you the goods as soon as possible. It is our responsibility to deliver the product in a minimum time. These items are shipped within a few days (Monday to Friday). The time it takes for a product to arrive is determined by the supplier and its type. 3 to 5 days is the most likely delivery time. Within 30 days of delivery, unused goods can also be refunded or returned. If you receive defective goods, you may also order a return and refund.

RECEIVING PRODUCTS

 We will only deliver after you have signed a document authorizing us to do so. We will not deliver unless you have signed a document authorizing us to do so. You can quickly contact our customer service team and us for more details.

information@tarpaulinz.co.uk

02032872009 is our contact number.

AVAILABILITY

We have enough stock that we never run out of it, but we can run out of stock if demand for the goods spikes. To prevent any inconvenience, we still note the current status of the goods when we run out. You can check on the status of your order at any time by contacting us.

ORDER CANCELLATION

 If you need to cancel your order, you must do so within 2 hours of placing it. You must call us or email us on 02032872009 if you wish to cancel your order. If your product has not yet been shipped, we will issue a full refund following your order’s cancellation. The refund will be issued within 14 days of the cancellation, but if we have already shipped you an item, you can still receive a refund by following our company’s return and refund policies.

QUALITY

We always strive to provide high-quality products because they are important to our customers and us. However, if we fail to provide satisfactory service due to damaged items, we are solely responsible. You have the option of receiving a full refund or having the product replaced. Our terms and conditions have no effects on consumer rights as established by the Consumer Rights Act 2015.

UNEXPECTED CIRCUMSTANCES

 It is our duty to keep our deals, costs, and products up to date. We have high trust in our people and technology, however, errors happen, and we try to prevent them as much as possible because they are inconvenient for both our customers and us. If we are unable to resolve the problem, you have the option to cancel the order and receive a refund at any time. You can get further details by contacting us at +44 20 3290 2499

LAW

There is nothing in these terms and conditions that would affect your legal rights.

“English Law would regulate the terms and conditions of the company. English courts will adjudicate disputes.”

Your billing statement will appear as ICGtarpaulinz02032903443

‘We abide by the laws of England & Wales’